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Sound Issues HP Pavilion dv6-6158nr Entertainment Notebook PC (276 Views)
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guest1121 Student
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Registered: ‎01-03-2012
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Sound Issues HP Pavilion dv6-6158nr Entertainment Notebook PC

‎01-03-2012 07:52 AM

Hello,

 I have HP Pavilion dv6-6158nr Entertainment Notebook PC with Windows 7 Pro 64-bit OS. Recently I noticed issues with how my volume control works. I am not sure if it's an application issue (Firefox 9/10) or audio drivers. While watching playing an audio file or watching video my default playback device is set to speaker, but as soon as I plugin my headphones both headphones and speakers will go to mute. Some times disabling and re-enabling the device will solve this issue, and other than that I also have to restart Firefox to get the sound back.

 Tried installing all the available updates form windows, also reinstalled/update the sound drivers as n admin with no possible fix. Also as shown in picture below, when I try to make a Google call using Firefox I use built-in mike an headphones. During that time headphones icon will be appeared in the window shown below listed as communication device and disable both audio in/out.

 

 

Let me know if any further information is required.

 

Thanks.

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