Sound on my laptop is not working

[Rachita10]

My computer is the HP Compaq nx6110 Notebook, and the operating system I use is Windows XP.

There seems to be an audio problem with my laptop. No sound is coming from it. 

I checked my device manager and it comes up with an exclamation mark within a yellow circle by the subheading: "SoundMAX Integrated Digital Audio."

Also I checked my control panel and had a look at the Sound and Audio Devices. Under the hardware tab I clicked on the SoundMAX Integrated Digital Audio. For that it comes up with the Device Status as: "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"

I don't have a copy of the CD to re-download the hardware back on to my laptop. Furthermore I tried searching online to find one but wasn't sure which would be suited for my laptop.

I tired using system restore however this did not correct the problem.

What can be done to solve this problem? 

[DavidPK · Accepted solution]

Hi,

Try downloading and reinstalling the sound driver on the link below.

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

Regards,

DP-K

[Rachita10]

Hi,

Thanks DP-K that worked.

Regards,

Rachita

[DavidPK]

Hi Rachita,

You're welcome, good to hear it's working

All the best,

DP-K

[Rachita10]

Hi DP-K

I've been having some more problems with sound on my laptop recently. I was hoping you could help.

Every time I listen to music or watch a video on my laptop there is a constant clicking sound which also seems to be coming from laptop through the speakers and headphones.

What can I do to stop the clicking sound?

Thanks

Rachita 

[zukawarrior]

i was using my hp dv6 laptop when the sound just stopped suddenly. i unplugged my speaker and when i did it the sound coming through the speaker was like a clicking, as if the sound is lagging or something. ive tried everything i can think of including searching for driver updates of which there arent any because im up to date. so i tried rolling back and that didnt work so updated again and still doesnt work..please help me. ive only had the laptop for a couple of weeks and it hasnt been abused or anything. i just dont understand it at all and dont want to pay a fortune for som1 to fix it, please help!

[princessdee]

hello,

I use an HP compaq 615 and the speakers do not work but when an ear piece is inserted, the sound is heard. the drives are functioning properly.  What can I do?