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06-17-2012 10:35 AM
Product Name: HP G62-223CL Laptop Computer
Operating System: Windows 7-64bit
No error messages.
The Stereo Mixer - Realtek High Definition Audio produces noise (static) unless muted. Is there a way to correct this problem with software or is the audio board defective (broken)?
Solved! Go to Solution.
06-18-2012 02:07 PM
Hi, if this is static you need to check it out. Plug in your battery charger - do you still hear the noise? If not, it could be your battery interfering with the sound board. As I don't recommend taking your laptop apart, perhaps you could take it back to the shop and see what they say.
06-18-2012 04:06 PM
Thanks for your response. Called Tech support and they suggested Uninstalling the audio board driver. That worked. After booting with an updated driver the noise went away. Thanks again...gtc