can get video but no audio from certain sites like You Tube. Picture plays but no sound. Any ideas

[shammist]

windows 7    64 bit    Compaq CQ61-420 Notebook

[ManjunathTech]

Hi

You have a couple of options as I see it this might help you to fix your issue.

Please First check if the speaker icon on the unit is not muted.

Go to device manager and uninstall the driver and restart and unit will install the driver automatically.

Try doing System restore to the date when the unit was working fine.

Try to update the driver from hp.com website for Audio & Bios.

Let us know how it goes!

*Although I am an HP employee, I am speaking for myself and not for HP.

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Regards

Manjunath

[ManjunathTech · Accepted solution]

Hi

Yes please install the Audio driver from the HP website.

Regards

Manjunath