HP Support Forums
Join in the conversation.
07-23-2010 10:41 PM - edited 07-23-2010 11:14 PM
so my problem is that whenever i try to play movies, cds, clips, music... on any type of media player the sound doesn't play. I have used gom, vlc, wmp, itunes, quicktime, wmp with k-lite codec and none of these have been able to play any type of file. at first i thought it was a player problem but after trying all those, i thought it was a driver problem. I updated to the latest idt high definition audio codec and the players still couldn't read so i tried my versions of the driver and it still couldn't play. now i have returned to the latest version with fustration. I would be truly grateful if someone could help.
ive had this laptop for 3-4 weeks. it is a dm4 1060us. i5 2.26ghz intel graphics windows 7 home premium 64-bit
if there is anything else needed to help solve this problem, i will be glad to share.
btw youtube and games play sounds
11-08-2010 07:41 AM
I too had this problem. Some programs (Pandora) still played sound as did the computer in general. Others (Zune, Windows Media Player, etc.) did not. Turns out it was a problem with the IDT Driver Extensions. I opened the sound mixer and tried to select a different device for output. I got a series of error messages telling me there were problems with the extensions and I disabled all of them. Everything seems to be working fine now.