headphones arent working

[sabres36]

My laptop wasn't recognizing that i plugged in headphones. in the sound menu it didn't even have headphones as an option. so i downloaded an updated version of my audio drive and it didnt do anything. everything is still the same.

Presario CQ60

P/N - V674UA

model # - CQ60-418DX

windows vista

[smnragia]

Click on the link or copy and paste the link to your browser search tab:

Download the audio driver and install it:

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-63166-1&cc=us&dlc=en&lc=en&...

[sabres36]

I ALREADY TOLD U THAT  I DID THAT!!! but just for the hell of it i did it again and still nothing!!! any OTHER suggestions

[smnragia]

why not try uninstalling the new version of audio driver, reboot your system and allow windows to auto install it.

Have you tried using another headphone or speaker rather??

Also check your BIOS settings, you can reset it to  the Default settings.