internal speakers not working on windows 7 :(

[simonfitzp]

hi all !

i have a dv9702ea which since i bought it has not made even a whimper from its internal speakers. the headphones however work fine ? . i have tried everything like all drivers ,installing drivers in compatability mode, all software like quick play and the like , i even bought a new power button , cable and a new cable for the media buttons . after all this i still have no sound so i am totally lost at what to try next i even tried swapping the speakers from a friends dv9700 but no joy . any help or advice you guys could provide would be very useful ! 

[banhien]

Hi,

Have you tried to enable the Speakers in Playback devices as follows:

1. Right click speaker icon (right hand corner)
2. Select Playback devices
3. Right click Speakers
4. Enable it and set as Default
5. Click Apply/Ok

Regards.

[simonfitzp]

yes i have tried that and the spekers are set as default , i just tried the microsoft fix thing and that said there was no problems? thanks for your help its much appreciated

[andykaly]

• have the same problem, did anyone resolve it?

tried IDT drivers reinstall - nothing.

in the IDT settings I can see the jack for headphones is ON while actually it is NOT!!!

[simonfitzp]

i fixed my no sound issue , my internal speakers had failed if that helps ? got new one off ebay for £3.00