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loaded windows 7 on hp pavilion dv9843cl entertainment notebook pc now audio won't work (183 Views)
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FireStorm_CTS Student
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FireStorm_CTS
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Registered: ‎05-02-2012
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loaded windows 7 on hp pavilion dv9843cl entertainment notebook pc now audio won't work

‎05-02-2012 04:36 AM

Windows 7 64 bit

Real Tek Audio

 

I have tried every drive I can find.  i have also tried the microsoft fixes and Microsoft HD audio driver.

 

Disconnected quick launch buttons and still no sound. 

 

No sound out either of the headphone jack either.  Volume is on and nothing is muted or disabled.

Device manager shows no errors.

 

Please Help

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erico
Posts: 18,673
Registered: ‎01-07-2009
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Re: loaded windows 7 on hp pavilion dv9843cl entertainment notebook pc now audio won't work

‎05-02-2012 04:54 AM

The following image is from Windows 7

type sound in the Search Programs and files box and select the sound icon to invoke the Sound window. If driver is installed you should be able to set speakers as default by selecting it and clicking on the set default button.

sound test1.png

 

Click on configure to test the settings. If no joy, check Properties to ensure that mute is not selected.

sound test 2.png

 

 



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**Clicking the "Accept as Solution" option on a post that helps or solves your issue helps others googling for a solution to the same problem you are facing**

  Microsoft MVP 2013- Microsoft Windows Expert - Consumer
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FireStorm_CTS Student
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Re: loaded windows 7 on hp pavilion dv9843cl entertainment notebook pc now audio won't work

‎05-02-2012 05:54 AM

Thank you for the quick response but no I've already checked this.

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erico
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Re: loaded windows 7 on hp pavilion dv9843cl entertainment notebook pc now audio won't work

‎05-02-2012 06:25 AM

Hi,

Saying that you have checked something is not the same as "that is not what I see" or vice versa. Are you realy looking for help? 

 

Post images so we can see what you see.  



**Click on the White Kudos star on the bottom left if you would like to say Thanks.**
**Clicking the "Accept as Solution" option on a post that helps or solves your issue helps others googling for a solution to the same problem you are facing**

  Microsoft MVP 2013- Microsoft Windows Expert - Consumer
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