no sound HP Pavilion dv7-1245dx Entertainment Notebook PC [ Edited ]

[steller]

i have a HP Pavilion dv7-1245dx Entertainment Notebook PC and there is no sound? the mute light is on and does not go off. i have pressed it several times. i have also reinstalled the IDT audio and it still doesnt work? someone please help!!

Message Edited by steller on 11-29-2009 09:17 PM

[steller]

anyone????

[Rakhmad]

Which OS are you using? Check the device manager, check for yellow exclamation mark in audio device.

[steller]

i have windows vista 64 bit, i have unstalled reinstalled the idt audio , i have roll back the driver , i have updated it  but still no sound? the volume icon on the screen has a lil "x" over it and the mute button by the keyboard is off, it not set on mute.this really sucks . any help?

[steller]

when you click  start and type in sound , a lil screen pops up and this is what lines up on the screen show DIGITAL OUTPUT DEVICE( HDMI) 2 HIGH DEF AUDIO DEVICE WORKING,SPEAKERS(IDT HIGH DEF AUDIO) WORKING,DIGITAL OUTPUTDEVICE(IDT HIGH AUDIO) WORKING, none of these willlet me configure it or set it defult and they dont have the levels by them either??

[Rakhmad]

Which audio driver are you using?

Try to uninstall the current audio driver from "Programs and Features" in control panel, then reboot.

After reboot it may prompt for audio driver, choose cancel, and install this driver

[steller]

i installed it it says its missing or corrupted?

[steller]

i updated it and now it just the same as before no sound ?

[abchutch]

I have the same system and did have problems like this, now it is worse.  The sound bar pops up on screen by it self and makes a constant clicking noise.  The touch sensitivity bar is unresponsive except that if you hold you fingers on it, the sound bar will go away while your fingers are on it but as soon as you remove your fingers the sound bar pops up again.

Any suggestions out there?

[Rakhmad]

@steller

You may have a mix sound driver in your machine now. Wish I could provided you a tool to clean uninstall the IDT sound driver.

Lets try this way,

1. Uninstall the current audio driver from control panel, reboot.

2. After reboot it will try to find audio driver automatically, choose cancel and go to device manager see for audio device, right click and choose uninstall and reboot again.

3. install the latest IDT sound driver as above link.

@abchutch

The OSD (On Screen Display) Volume bar is a different issue.

You may try reinstall HP MediaSmart SmartMenu, here

I dont have your model please try latest version or if does not work the old one may work.

Try it and remember to uninstall and reboot before trying a new one.