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no sound (66 Views)
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jsal77 Student
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jsal77
Posts: 1
Registered: ‎04-11-2012
Message 1 of 2 (66 Views)
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no sound

‎04-11-2012 01:24 PM

HP2000 Notebook PC

 

yesterday after an update of the windows 7 home premium operating system PC lost all sound

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Distinguished Professor Distinguished Professor
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ManjunathTech
Posts: 2,995
Registered: ‎01-21-2012
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Re: no sound

‎04-11-2012 01:52 PM

Hi

 

You have a couple of options as I see it.

 

Please First check if the speaker icon on the unit is not muted.

Go to device manager and uninstall the driver and restart and unit will install the driver automatically.

Try doing System restore to the date when the unit was working fine.

Try to update the driver from hp.com website.

 

Let us know how it goes!

 

*Although I am an HP employee, I am speaking for myself and not for HP.

****Click the White Kudos star to say thanks****

****Please mark Accept As Solution if it solves your problem****

 

Regards

Manjunath

Let us know how it goes!

"I work for HP."
****Click the White Kudos star to say thanks****
****Please mark Accept As Solution if it solves your problem****

Regards
Manjunath
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