please advise me how to update audio driver for windows 7 32bit....my computer is dv4 1428dx

[nassara]

HP PAVILON DV4 1428dx company installed OS is vista...Upgrade to windows 7 -32bits

I have been having troubles like BSOD, NETIO.sys and computer crashes evey 5minutes.

it is now stable without any problems and only the sound driver refuses to install.

Please advise how to update driver for W7 as it is not available on the HP site.

[Paul_Tikkanen]

Hi:

Did you try the Vista driver?  Normally they work fine for W7.

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-69143-1&cc=us&dlc=en&lc=en&...=

Another thing you can try is to be connected to the internet. Click on the audio controller in the device manager. Click on the Driver tab.  Click on Update Driver and select the automatic search.

Sometimes W7 will pull down a driver from the Windows Update site.

If the above 2 suggestions don't work, try this driver which seems to be the same as the Vista one, but for Windows 7.

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=US&swItem=ob-793...

Paul

[nassara]

Thank you for your response, i used the

Type: Driver - Audio Version: 6.10.6217.0 (25 Dec 2009) Operating System(s):Microsoft Windows 7 (32-bit)

I have installed the above and it still does blue screen. When i diable the audio driver the computer works fine with absolutely no BSOD. The BIOS version on the computer are F.49 can they be the cause???

[Paul_Tikkanen]

Hi:

I really don't know what the cause of the issue could be.

Maybe try reinstalling windows 7, now that you have a possible audio driver that will work.

Paul