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skittles350791
Posts: 1
Member Since: ‎05-15-2012
Message 1 of 2 (4,540 Views)

584037-001

I cant hear anything coming from  my computewr at all i checked the volume control and it was up all the way and still nothing, I have tried everything i could think of even trouble shooting my computer nothing helping please hekp me fix this problem quickly i really want to be able to hear my music.

Regents Professor
Cloud_Strider
Posts: 5,568
Member Since: ‎09-23-2010
Message 2 of 2 (2,178 Views)

Re: 584037-001

What is the product and model number of the notebook?

Here is how to find this informatin.

NOTE: Do NOT provide the serial number.

 

Do you get any error messages at all?  If so, what are they?

 

What version of Windows is being used?

 

Is this the same OS it came with?

 

Go to device manager.  This can generally be done by going to Start, search for device manager, and opening this result.

Is there a Sound, video and game controllers category?

If so, is the sound card listed?  If so, double-click it and let me know the status message. 

 

 

 

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