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Honor Student
Robbot
Posts: 3
Member Since: ‎03-03-2014
Message 1 of 5 (242 Views)
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Audio Driver help - mute light not working

Hi, I have "upgraded" from Windows 8 to Windows 7 & have sorted out most of the driver problems thanks to the historic posts in the HP support forum.

 

 

My remaining problem is that the mute button for the audio works but the LED light behind the button does not operate at all. The audio itself works fine.

 

When I look at system devices everything looks ok - no question or exclamation marks etc.

These are the audio devices:

 

 

AMD Hi Definition Audio Device

HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1003
HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100

 

Hi Definition Audio Device

HDAUDIO\FUNC_01&VEN_111D&DEV_76D9&SUBSYS_103C1849&REV_1001
HDAUDIO\FUNC_01&VEN_111D&DEV_76D9&SUBSYS_103C1849

 

 

The laptop is a Pavilion g6 dv2304au running Windows 7 Home Premium 64.

 

 

Can someone please point me to a suitable driver(s) to solve this problem.

 

 

Thank you. :smileyhappy:

 

Provost
Paul_Tikkanen
Posts: 45,318
Member Since: ‎07-13-2010
Message 2 of 5 (218 Views)

Re: Audio Driver help - mute light not working

Hi:

 

Did you install the Realtek AMD HDMI audio driver?

 

Accept the agreement, download and install the ATI HDMI Audio Device driver listed on the webpage.

 

http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=24&PFid=24&Level=4&Conn=3&DownT...

 

Did you install the correct IDT audio driver for the second one?

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-103764-1&cc=us&dlc=en&lc=en...

 

 

Honor Student
Robbot
Posts: 3
Member Since: ‎03-03-2014
Message 3 of 5 (207 Views)

Re: Audio Driver help - mute light not working

Hi - thankyou very much. I installed the two pieces of software you suggested & it all works well. Solved! :smileyhappy:

 

Provost
Paul_Tikkanen
Posts: 45,318
Member Since: ‎07-13-2010
Message 4 of 5 (199 Views)

Re: Audio Driver help - mute light not working

You're very welcome.

 

Glad to have been of assistance.

Honor Student
JS3996
Posts: 2
Member Since: ‎11-22-2010
Message 5 of 5 (150 Views)

Re: Audio Driver help - mute light not working

Problem solved - Forum and HP are awesome!

 

I downloaded the driver package and my sound LED light works again.

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