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Honor Student
ikam552
Posts: 3
Member Since: ‎01-09-2014
Message 1 of 6 (465 Views)
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Audio display does'nt work

Hi,

My audio display bar doesn't appear on the HP Pavilion dv6-1330ca Entertainment Notebook PC.

Thanks

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DavidPK
Posts: 32,518
Member Since: ‎09-24-2010
Message 2 of 6 (459 Views)

Re: Audio display does'nt work

Hi,

 

Download and reinstall HP MediaSmart SmartMenu from the following link.

 

http://ftp.hp.com/pub/softpaq/sp46501-47000/sp46762.exe

 

When the reinstallation has completed, restart the notebook.

 

Regards,

 

DP-K

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Honor Student
ikam552
Posts: 3
Member Since: ‎01-09-2014
Message 3 of 6 (450 Views)

Re: Audio display does'nt work

Thank you for the answer, but for some reason it didn't work.

By the way I can say 2 things that might help you find the answer:

  • This problem started after I installed HP solution center and other programs for HP printers.
  • Before I asked this question I have found similiar problems in the forum. I downloaded the link that sombody replied (I didn't saw that it was for a different model) and a volume bar was apearing but it wasn't the original one. Now there just isn't a bar.
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DavidPK
Posts: 32,518
Member Since: ‎09-24-2010
Message 4 of 6 (435 Views)

Re: Audio display does'nt work

Hi,

 

There are generally 2 types of volume On-screen display for HP notebooks - the first is installed by HP MediaSmart SmartMenu and looks like a solid blue bar, the 2nd is a general OSD display that looks like a series of graduated vertical bars.

 

As your machine shipped with MediaSmart software, the first utility should be the one you require, however it can be problematic getting this to reinstall correctly.

 

Try the following.

 

Open windows Control Panel, open Programs and Features and look for an entry titled HP MediaSmart SmartMenu - if it's listed, right click the entry and select Uninstall.

 

When complete, restart the notebook.

 

When windows has reloaded, download and install the alternative SmartMenu package on the following link.

 

http://ftp.hp.com/pub/softpaq/sp45001-45500/sp45140.exe

 

Again, when this installation has completed, restart the notebook again before checking.

 

Regards,

 

DP-K

 

 

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Microsoft MVP - Microsoft Windows Expert - Consumer

Honor Student
ikam552
Posts: 3
Member Since: ‎01-09-2014
Message 5 of 6 (421 Views)

Re: Audio display does'nt work

It worked! Thank you :smileyhappy:
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DavidPK
Posts: 32,518
Member Since: ‎09-24-2010
Message 6 of 6 (382 Views)

Re: Audio display does'nt work

Hi,

 

You're welcome, that's good to hear :smileyhappy:

 

All the best,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Microsoft MVP - Microsoft Windows Expert - Consumer

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