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03-06-2010 04:29 PM - edited 03-06-2010 04:36 PM
Just bought this laptop and have audio problems. Volume is so low that I have to have it at 50% just to hear system sounds, 100% to listen to music or the Windows 7 videos. Sound is very tinny and crackly. Called HP support, and after first being told that my 3 day old laptop is out of warranty, I was put on hold. They came back and told me this is a known issue with this model, they don't have a fix, and they will email when they know more! Anyone else having this issue?
My old HP had Altec Lansing speakers and they were great! Unfortunately, it also had the known hardware issue bad motherboard, which died 2 weeks after the extended warranty, and they wouldn't fix it. So, I'm very leery about how HP stands behind "known hardware issues." Guess HP doesn't believe in recalls!