07-07-2011 09:28 AM
Download and install Firefox then run this browser and download the latest installer for Flash Player and save it to your Desktop. Next, close all browsers, open windows Control Panel, open Programs and Features and uninstall Flash Player if it is showing here. When done, restart the notebook. Now double click the installer on your Desktop to reinstall Flash Player.
See if Firefox will display your video correctly. You can also try launching IE and click on the installer for Flash Player which should prompt you to install the ActiveX plugin for flash player. Close IE after doing this and the re-launch and see if this will now display the video correctly.
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience