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Tutor
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Member Since: ‎11-02-2013
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DTS audio control panel

i have a hp pavilion 15-e078ea, core i5 processor, 2.6ghz, 8gb ram, windows 8.1 64bit

 

after updating windows to 8.1 the dts audio control panel will not allow me to use audio enhancements or

the graphic equalizer

 

i have looked on hp support and done all driver updates and it is still not working

 

i am assuming this is a software issue. will there be an update?

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Re: DTS audio control panel

for anyone who has the same problem i have uninstalled (via programs and features) the realtek high definition audio driver version 6.0.1.7010 .

 

restarted the pc and then reinstalled the driver from hp website and it has fixed the problem.

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Tutor
Posts: 3
Member Since: ‎11-02-2013
Message 2 of 7 (29,566 Views)

Re: DTS audio control panel

for anyone who has the same problem i have uninstalled (via programs and features) the realtek high definition audio driver version 6.0.1.7010 .

 

restarted the pc and then reinstalled the driver from hp website and it has fixed the problem.

Tutor
Posts: 26
Member Since: ‎10-15-2014
Message 3 of 7 (16,721 Views)

Re: DTS audio control panel

you mean u reinstalled from hp support assistant ? cause i m having the same problem.

Tutor
Posts: 3
Member Since: ‎11-02-2013
Message 4 of 7 (16,564 Views)

Re: DTS audio control panel

no not that way. If you go on hp support website and enter your pc details it gives you a list of drivers and software compatible with your pc. just download the individual file - `driver - audio` to your pc. then uninstall Realtek High-Definition (HD) Audio Driver from control panel - programs and features then restart pc. then use the downloaded file to reinstall the audio driver. hope this helps

Tutor
Posts: 26
Member Since: ‎10-15-2014
Message 5 of 7 (16,421 Views)

Re: DTS audio control panel

thanks

Intern
Posts: 85
Member Since: ‎11-18-2014
Message 6 of 7 (16,227 Views)

Re: DTS audio control panel

Steveo1912,

 

Nice to know you have some audio to work with. I looked at DTS and hope to use the equalizer when and if I get my NEW ,X2-K010NR, laptop back from HP customer care. Also I think you're correct that this is a software problem. As an exective from HP told me over the phone when I went to get another NEW ,x2-k010nr, laptop to replace the first one that died "GOOD LUCK".

 

Ham123  ps: there are lies ,**bleep** lies  and corporate reports!

 

 

 

Student
Posts: 1
Member Since: ‎02-11-2015
Message 7 of 7 (13,341 Views)

Re: DTS audio control panel

[ Edited ]

hi hp technitions,, i'm an hp user my laptop model is hp pavilion 15-e006TU ; 

my problem is first i used win8 os and then i u pdate to win8.1 now i'm using win10 technical preview the problem after get updated to win10 i can't atble to use dts audio control panel even i can't see the icon of dts in my laptop....and after get updated to win10 technical preview my laptop sound  was not fine and high... so can u tell some tips to get dts audio control panel and to make fine & high sound for my laptop

 

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