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Honor Student
Michele90
Posts: 3
Member Since: ‎05-20-2012
Message 1 of 8 (29,417 Views)

Driver audio Pavillion dv6000 Windows 7

Hello, I have a serious problem with my HP Pavillion dv6000. I installed Windows yesterday and there is no way to run the audio. The error it gives me is: "No audio output device installed" .. I tried to install driver packages sp34200 and sp37732 but it gives me error.

Could you help me please

thanks

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Paul_Tikkanen
Posts: 42,454
Member Since: ‎07-13-2010
Message 2 of 8 (29,398 Views)
Honor Student
Michele90
Posts: 3
Member Since: ‎05-20-2012
Message 3 of 8 (29,393 Views)

Re: Driver audio Pavillion dv6000 Windows 7

Thank you Paul,

I installed the first file and it worked! The problem now is that the sound icon in the lower right tells me: "The audio service is not active." If I click itand go to "playback devices", I get this advertisement: "The windows audio serviceis not enabled." If I click on "enable service", I get an icon that displays the audio devices installed (in my case even though there is not one).

I hope you can help me again

thanks

 

P.s.I also tried to install the second file but it gives me error

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Paul_Tikkanen
Posts: 42,454
Member Since: ‎07-13-2010
Message 4 of 8 (29,388 Views)

Re: Driver audio Pavillion dv6000 Windows 7

You're very welcome.

 

I don't know what would be causing those errors.

 

You may want to see if Windows Update has an audio driver that will work better than the one for Vista.

 

You can try updating the driver from the audio device in the device manager. Click on the driver tab. Click on update driver and select the automatic search method.

 

You will need to be connected to the internet for this method to work.

 

If that doesn't fix it, try uninstalling the audio device from the device manager, and rebooting the PC.

 

Paul

Honor Student
Michele90
Posts: 3
Member Since: ‎05-20-2012
Message 5 of 8 (29,378 Views)

Re: Driver audio Pavillion dv6000 Windows 7

I tried to research it on Windows Update, but with negative resultsI tried the Windows Audio service and it activated and set to automatic startup. Despite the lower right corner is the message "no audio output device is installed".
My computer model is: 6640del
CNF7411ZSN serial number, product numberKA033EA

please help me
 
 
 



Provost
Paul_Tikkanen
Posts: 42,454
Member Since: ‎07-13-2010
Message 6 of 8 (29,369 Views)

Re: Driver audio Pavillion dv6000 Windows 7

Hi:

 

I wish I could, but I don't have any idea why the audio isn't working correctly.

 

Since you are not too far along, I would reinstall Windows 7.

 

Then install drivers in this order:

 

Chipset: Install and reboot.

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-52107-1&cc=us&dlc=en&lc=en&...=

 

Video: Install and reboot.

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-70238-2&cc=us&dlc=en&lc=en&...=

 

Audio:  Install and reboot.

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-63949-1&cc=us&dlc=en&lc=en&...=

 

Paul

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mortaza_javed
Posts: 1
Member Since: ‎07-24-2012
Message 7 of 8 (28,766 Views)

Re: Driver audio Pavillion dv6000 Windows 7

i want this driver for my pc

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Paul_Tikkanen
Posts: 42,454
Member Since: ‎07-13-2010
Message 8 of 8 (28,765 Views)

Re: Driver audio Pavillion dv6000 Windows 7

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