HP Pavillion dv7 beats audio, Windows 7, (5146 Views)
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Student
beeola
Posts: 1
Registered: ‎01-27-2012
Message 1 of 2 (5,146 Views)

HP Pavillion dv7 beats audio, Windows 7,

Dear friends

The audio of the video playback is muted. when i want to watch a program on the system, the speakers do not emit anything meanwhile when it is just an audio play back everything seems ok. what can i do. no upgrade had been done just the usual update on the whole system.

Provost
DavidPK
Posts: 29,381
Registered: ‎09-24-2010
Message 2 of 2 (5,144 Views)

Re: HP Pavillion dv7 beats audio, Windows 7,

Hi,

 

Try using Recovery Manager to reinstall the IDT HD Audio Driver ( this will also reinstall the Beats Audio interface ) - the procedure for using recovery manager to reinstall Software and Drivers is detailed in the document on the link below.

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01868333&cc=us&dlc=en&lc=en&jumpid=reg_R1002_US...

 

After the reinstallation has completed, restart the notebook.

 

Regards,

 

DP-K

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