Posts: 1
Member Since: ‎12-29-2013
Message 1 of 2 (196 Views)

How can I raise the volume?

Whenever I'm watching something whether its on YouTube or others, I can barely hear it even when I put my laptop to full volume. I've tried this:


(Right click the speaker icon in the Taskbar and select 'Playback Devices'.  Left click the default device once to highlight it ( it's usually 'speakers & headphones' ) then click the Properties button.  Click the Enhancements tab and put a tick in the box next to 'Loudness Equalization'. )


but I haven't seen an "Enhancements tab" after I've done everything? Pleas help

HP Support Agent
Posts: 2,122
Member Since: ‎09-04-2013
Message 2 of 2 (138 Views)

Re: How can I raise the volume?

Hello Skair,

The sound being to low on YouTube, could a number of possibilities. To clarify a bit further what is going on, is the sound to low with other web based programs? Does this happen when you listen to a CD/DVD or mp3? Have you tried watching YouTube videos on a different browser? If so, was the sound the same or better?

A great document for troubleshooting steps is, 'No Sound from Speakers (Windows 8)'. This will walk you through using the built in troubleshooter, as well making sure that all audio drivers are up to date. Please let me know if these steps have brought back your sound.

Thank you.

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