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xneonheartz
Posts: 2
Member Since: ‎12-08-2013
Message 1 of 4 (330 Views)
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I plug my headphones in, however the speakers still play the audio.

I am aware that there are many posts on this subject, but none of the solutions I found seemed to resolve my problem. I am running a Windows 8 64-bit HP Pavilion g6 Notebook PC and have had it since August 2013. For a long time I used my white JVC headphones to recieve audio until they broke. I got a new pair, and everything worked fine until a couple of weeks ago. I plugged my headphones in as I usually would, opening Youtube to watch a video when I was informed by my friend that he could hear the audio. I turned the volume down, thinking it was perhaps to loud but he still complained about the noise. The only way I can seem to get the audio to play just to the headphones is to kind of bend the wire near where it connects to the laptop, and even then it only plays through the left channel, the right channel is completely dead. I'm pretty sure it's not the headphones, as I have tried 2 other pairs. Also, the ones I am currently using and my others DO work with my phone and iPod. I know the simple answer is to get it repaired but I'm only young, and so my guardian is refusing to pay a lot of money to get what might be causing the problem (e.g Motherboard) repaired. If you know something pelase tell me but please don't get irritated if I don't understand, I don't understand much computer language ^-^' Help would be greatly appreciated.

HP Support Agent
TwoPointOh
Posts: 4,885
Member Since: ‎08-31-2013
Message 2 of 4 (277 Views)

Re: I plug my headphones in, however the speakers still play the audio.

Hi xneonheartz. It does sound like a physical issue with the port. Since you don't want to get the unit repaired, the lowest cost option I can think of would be to maybe look into a set of USB headphones. I hope this helps.

TwoPointOh
I work on behalf of HP



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Honor Student
xneonheartz
Posts: 2
Member Since: ‎12-08-2013
Message 3 of 4 (263 Views)

Re: I plug my headphones in, however the speakers still play the audio.

Alright, I'll give it a try.

Thank you for your suggestion .

HP Support Agent
TwoPointOh
Posts: 4,885
Member Since: ‎08-31-2013
Message 4 of 4 (260 Views)

Re: I plug my headphones in, however the speakers still play the audio.

Good luck xneonheartz. If you can, mark my post with the 'Accept As Solution' button to assist others in finding the answer to your question.

TwoPointOh
I work on behalf of HP



Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!
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