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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
HP Pavillion dv7 Notebook PC
Microsoft Windows 7 (64-bit)

I've had my refurbished HP notebook for a couple of years now, and it was working fine, no problems at all. Then, one night a couple of months ago, the audio literally clicked and stopped working. I was able to reactivate it with a driver I found for a similar model on the forum, but I no longer have control over my Beats audio. The notebook acts as if it isn't even there. Where can I find the correct drivers for my system?

 

If it helps, the product number of my notebook is A6X02UAR#ABA.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Your Support page is here:

 

http://support.hp.com/us-en/product/HP-Pavilion-dv7-6c00-Entertainment-Notebook-PC-series/5169332/mo...

 

In the future when needed-use the button at top of this page titled "Support", then click "Download drivers" from the menu. Enter your Product Number. After entering PN click 'Go". On the next page use the dropdown menu to select your Operating System, click Next. A list will populate with drivers/software.

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

View solution in original post

1 REPLY 1
HP Recommended

Your Support page is here:

 

http://support.hp.com/us-en/product/HP-Pavilion-dv7-6c00-Entertainment-Notebook-PC-series/5169332/mo...

 

In the future when needed-use the button at top of this page titled "Support", then click "Download drivers" from the menu. Enter your Product Number. After entering PN click 'Go". On the next page use the dropdown menu to select your Operating System, click Next. A list will populate with drivers/software.

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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