Question
Reply
Student
Posts: 1
Member Since: ‎11-25-2009
Message 1 of 3 (1,616 Views)

IDT PC AUDIO STOPPED WORKING

For no reason I have started to receive the message 'IDT PC AUDIO HAS STOPPED WORKING' when turning on my laptop. I am now devoid of sound and keen to have it addressed. I have looked through past posts and followed the directions of one but it has not addressed the problem.

Any help with this matter would be greatly appreciated.

Reply
0
Provost
Posts: 34,415
Member Since: ‎01-07-2009
Message 2 of 3 (1,612 Views)

Re: IDT PC AUDIO STOPPED WORKING

[ Edited ]

Please identify your HP product. 

Which OS is installed and is it 32 or 64-bit?

Message Edited by erico on 11-25-2009 10:46 AM
****Please click on Accept As Solution if a suggestion solves your problem or answers your question. Doing that will help others facing the same problem to find a solution easily, just because you shared it. ****

2015 Microsoft MVP - Windows Experience

Tutor
Posts: 6
Member Since: ‎12-05-2009
Message 3 of 3 (1,509 Views)

Re: IDT PC AUDIO STOPPED WORKING

OK i read some more and i think i found out how to fix the problem with no sound:

1 go to Control Panel

2 go to Device Manager

3 go to Sound, video, and game controllers

4 double click the IDT High Definition Audio CODEC

5 go to Driver on the top of the IDT screen

6 click Roll Back Driver...yes it takes away the most recent update but it worked for me

7 after it is done rolling back go back to the IDT screen and go back to driver and click the Update Driver... button...don't interrupt it let it do a search and update

 

if after those steps your audio still doesn't work properly then i cannot help any further

hope your sound comes back

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation