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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

I was really hoping to get a reply on this. Provided enough details for at least *some* answer.

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I have recently bought an hp pavilion ab series laptop 5th gen i5 with 1tb harddisk n 2 gb graphic card and windows 8.1. MY LAPTOP MADE SCRATCHY SOUND WHEN I OPENED AN IMAGE AND THEN SUDDENLY GOT FREEZED, I TRIED TO OPEN THE TASK MANAGER USING SHORTCUT KEYS BUT IT DIDNT WORK AND I HAD TO RESTART IT USING THE POWER KEYS.
Why is this problem occuring, it is a brand new laptop with all the latest configuration? I am really worried.

Please help.
HP Recommended
I have recently bought a HP Pavilion Notebook 15-ab032TXl aptop 5th gen i5 with 1tb harddisk n 2 gb graphic card and windows 8.1. MY LAPTOP MADE SCRATCHY SOUND WHEN I OPENED AN IMAGE AND THEN SUDDENLY GOT FREEZED, I TRIED TO OPEN THE TASK MANAGER USING SHORTCUT KEYS BUT IT DIDNT WORK AND I HAD TO RESTART IT USING THE POWER KEYS.
Why is this problem occuring, it is a brand new laptop with all the latest configuration? I am really worried.

Please help.
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