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Honor Student
Posts: 2
Member Since: ‎08-16-2012
Message 1 of 4 (169 Views)

My built in webcam and mic have stopped working,

I have a HP Pavilion dv6-6153ea, OS Windows 7

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Posts: 34,937
Member Since: ‎01-07-2009
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Re: My built in webcam and mic have stopped working,

[ Edited ]

 

Enter the device manager and verify that the webcam is present and has a driver installed.

 

1) Test your webcam by using the YouCam software that was delivered with your notebook. (you should also be able to test it with MSN or Skype setup). You may have to uninstall it and then reinstall the software. 

****Please click on Accept As Solution if a suggestion solves your problem or answers your question. Doing that will help others facing the same problem to find a solution easily when they search online ****

2015 Microsoft MVP - Windows Experience

Honor Student
Posts: 2
Member Since: ‎08-16-2012
Message 3 of 4 (159 Views)

Re: My built in webcam and mic have stopped working,

Thank you for your reply, I have tried this without succes.

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Posts: 34,937
Member Since: ‎01-07-2009
Message 4 of 4 (147 Views)

Re: My built in webcam and mic have stopped working,

Please be very specific in your statements and answers while we troubleshoot this. If you read my last post again, you will understand why I  ask that. It does prevent me from having to ask something twice. That helps you.

 

 

****Please click on Accept As Solution if a suggestion solves your problem or answers your question. Doing that will help others facing the same problem to find a solution easily when they search online ****

2015 Microsoft MVP - Windows Experience

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