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Honor Student
Bernardivoredge
Posts: 2
Member Since: ‎08-16-2012
Message 1 of 4 (124 Views)

My built in webcam and mic have stopped working,

I have a HP Pavilion dv6-6153ea, OS Windows 7

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erico
Posts: 25,126
Member Since: ‎01-07-2009
Message 2 of 4 (119 Views)

Re: My built in webcam and mic have stopped working,

[ Edited ]

 

Enter the device manager and verify that the webcam is present and has a driver installed.

 

1) Test your webcam by using the YouCam software that was delivered with your notebook. (you should also be able to test it with MSN or Skype setup). You may have to uninstall it and then reinstall the software. 





Help others seeking a solution by clicking on the "Accept As Solution" button if my suggestion resolves the issue you were having
****I am a volunteer, I don't work for Microsoft or HP****


2014 Microsoft MVP - Microsoft Windows Expert - Consumer

Honor Student
Bernardivoredge
Posts: 2
Member Since: ‎08-16-2012
Message 3 of 4 (114 Views)

Re: My built in webcam and mic have stopped working,

Thank you for your reply, I have tried this without succes.

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erico
Posts: 25,126
Member Since: ‎01-07-2009
Message 4 of 4 (102 Views)

Re: My built in webcam and mic have stopped working,

Please be very specific in your statements and answers while we troubleshoot this. If you read my last post again, you will understand why I  ask that. It does prevent me from having to ask something twice. That helps you.

 

 





Help others seeking a solution by clicking on the "Accept As Solution" button if my suggestion resolves the issue you were having
****I am a volunteer, I don't work for Microsoft or HP****


2014 Microsoft MVP - Microsoft Windows Expert - Consumer

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