09-22-2012 01:16 AM
If your notebook is still in warranty contact HP TotalCare. If not in warranty you can have the hardware inspected by a local notebook shop. If you feel adventurous and fully accept the risk, you can go to insidemylaptop.com and find a tutorial on how to disassemble your notebook.
Help others by clicking on the "Accept As Solution" button if my suggestion resolves the issue you were having
****I am a volunteer, I don't work for Microsoft or HP****
2014 Microsoft MVP - Microsoft Windows Expert - Consumer