No Audio Output Device Is Installed (4089 Views)
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Honor Student
gutzy88
Posts: 2
Registered: ‎12-24-2009
Message 1 of 6 (4,089 Views)

No Audio Output Device Is Installed

[ Edited ]

Ive seen that im not the only one with this problem but im getting really frustrated not having sounds on my laptop.

Ive tried all kind of drivers and updates by following other posts but nothing has worked for me, I even talked on the customer service chat but we didnt find any solution.

 

So, I have windows 7 (64bit)

DV6910us

s/n CNF8322JKW
p/n FE653UA#ABA

Please help me. Thank you

gutzy

Associate Dean
Vidya
Posts: 6,014
Registered: ‎07-17-2009
Message 2 of 6 (4,081 Views)

Re: No Audio Output Device Is Installed

Either one of the following drivers should work on your system...

Realtek High-Definition Audio Driver
ftp://ftp.hp.com/pub/softpaq/sp45001-45500/sp45371.exe

 

Conexant High-Definition Audio Driver
ftp://ftp.hp.com/pub/softpaq/sp45001-45500/sp45166.exe

I am an HP employee.

Regards,
Vidya

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Honor Student
gutzy88
Posts: 2
Registered: ‎12-24-2009
Message 3 of 6 (4,080 Views)

Re: No Audio Output Device Is Installed

It wasnt the Conexant "Driver installation Failed: Couldnot find the device for this driver. Ill try the realtek one in a second

Top Student
virgoredd
Posts: 7
Registered: ‎12-15-2009
Message 4 of 6 (3,984 Views)

Re: No Audio Output Device Is Installed

No, no , no, you can't install a driver for a device that the system says doesn't exist. if this issue is anything like mine, I'm sure there isn't even a place for sound devices in the device manager. really hp?
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Daniel_Potyrala
Posts: 10,920
Registered: ‎01-31-2009
Message 5 of 6 (3,775 Views)

Re: No Audio Output Device Is Installed

Hi,
Check this thread:
Windows7 Upgrade Guide for dv6000/dv9000 models

 

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Honor Student
robbreid
Posts: 2
Registered: ‎09-07-2012
Message 6 of 6 (492 Views)

Re: No Audio Output Device Is Installed

Seems to me lots of people have the exact same problem, and nobody at HP, or Microsoft is helping.

 

Personally I need my compurter, or else I'd smash it right now and never buy another!!

 

ftp://ftp.hp.com/pub/softpaq/sp45001-45500/sp45371.exe  I tried this, it says I already have it, last night the computer was fine, DV9000z, this morning no sound. States I have no audio output device, and at startup it states HP Quick Touch on screen has stopped working.

 

I've no idea what to do, other than keep googling looking for a potential answer, it seems this has been a long going issue on lots of different computers, and it doesn't appear to be too many happy computer owners. I'm stunned really that HP/Microsoft isn't doing a very good job of solving their customers issues.

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