No sound coming from laptop or headphones hp envy 15 (196 Views)
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Honor Student
Francisforall
Posts: 2
Registered: ‎06-29-2013
Message 1 of 2 (196 Views)

No sound coming from laptop or headphones hp envy 15

I have an hp envy 15 with hp beats audip the speaker section is not even there i tried reinstalling IDT high def audio codec also  but when i check services i do not see audio service anywhere. when i go into playback devices and test it shows something is playing but i cant hear anything headphones wont work either

Distinguished Professor
RedRose0528
Posts: 3,429
Registered: ‎03-28-2012
Message 2 of 2 (112 Views)

Re: No sound coming from laptop or headphones hp envy 15

Hello Francisforall,

 

You are stating that you get no sound from the built in speakers or headphones, is that correct? I will do my best to assist you.

 

HP manufactured well over a 100 Envy 15’s and I need to have the full model number for it. if you are unsure where to locate that information have a look at this link for help.

 

Please respond back at your earliest convenience.

Thanks

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