No sound on HDMI output - HP Envy 13-1190eo. (1770 Views)
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Honor Student
Lol111
Posts: 3
Member Since: ‎10-03-2011
Message 1 of 5 (1,770 Views)

No sound on HDMI output - HP Envy 13-1190eo.

1. Product Name and Number

HP Envy 13-1190eo.

 

2. Operating System installed Windows 7 64-bit

 

3. Error message

Only sound on computer when connected to HDMI output.

 

4. Any changes made to your system before the issue occurred
No changes, happend while connected to HDMI output.

 

The problem is simple: Sound is only comming out of the computer when connected to HDMI output. I've been searching the forum for solution, and i can see i'm not the only one with this problem. I've done everything they suggested. For example: reinstalling sound drivers, checking up on the devise manager, and ultimately: reinstalling windows, using alle the drivers for the HP-site. No luck. When the computer is connected to the HDMI output the video output works fine. But under "manage audio devises"  the ATI HDMI output is in the following state: "Not plugged in" - which it obviously is. I've checked it on 2 other flatscreens, the exact same problem.

 

Any suggestion? I've reached the point where I only can see one solution, which is sending it for repair. Unfortunately.

 

Looking forward to from you.

 

/Best regards.

Provost
banhien
Posts: 31,249
Member Since: ‎01-29-2009
Message 2 of 5 (1,764 Views)

Re: No sound on HDMI output - HP Envy 13-1190eo.

[ Edited ]

Hi,

 

Just right click the speaker icon (bottom right hand side), select "Playback devices". Can you see something like this ?

 

hdmi.png

 

Regards,

BH
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Honor Student
Lol111
Posts: 3
Member Since: ‎10-03-2011
Message 3 of 5 (1,750 Views)

Re: No sound on HDMI output - HP Envy 13-1190eo.

Yeah, it's exactly the same as your photo.

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banhien
Posts: 31,249
Member Since: ‎01-29-2009
Message 4 of 5 (1,745 Views)

Re: No sound on HDMI output - HP Envy 13-1190eo.

Hi,

 

Now please try this:

 

1. Double click the HDMI Output,

2. Enable it (I don't connect to anything right now, you should see more info):

 

hdmi_b.png

 

Regards,

BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Honor Student
Lol111
Posts: 3
Member Since: ‎10-03-2011
Message 5 of 5 (1,743 Views)

Re: No sound on HDMI output - HP Envy 13-1190eo.

Hello.

 

Sorry i must have misunderstood you. The HDMI output isn't visable when not connected to HDMI output.

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