Question
Reply
 
Honor Student
Lol111
Posts: 3
Member Since: ‎10-03-2011
Message 1 of 5 (1,794 Views)

No sound on HDMI output - HP Envy 13-1190eo.

1. Product Name and Number

HP Envy 13-1190eo.

 

2. Operating System installed Windows 7 64-bit

 

3. Error message

Only sound on computer when connected to HDMI output.

 

4. Any changes made to your system before the issue occurred
No changes, happend while connected to HDMI output.

 

The problem is simple: Sound is only comming out of the computer when connected to HDMI output. I've been searching the forum for solution, and i can see i'm not the only one with this problem. I've done everything they suggested. For example: reinstalling sound drivers, checking up on the devise manager, and ultimately: reinstalling windows, using alle the drivers for the HP-site. No luck. When the computer is connected to the HDMI output the video output works fine. But under "manage audio devises"  the ATI HDMI output is in the following state: "Not plugged in" - which it obviously is. I've checked it on 2 other flatscreens, the exact same problem.

 

Any suggestion? I've reached the point where I only can see one solution, which is sending it for repair. Unfortunately.

 

Looking forward to from you.

 

/Best regards.

Provost
banhien
Posts: 32,416
Member Since: ‎01-29-2009
Message 2 of 5 (1,788 Views)

Re: No sound on HDMI output - HP Envy 13-1190eo.

[ Edited ]

Hi,

 

Just right click the speaker icon (bottom right hand side), select "Playback devices". Can you see something like this ?

 

hdmi.png

 

Regards,

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Honor Student
Lol111
Posts: 3
Member Since: ‎10-03-2011
Message 3 of 5 (1,774 Views)

Re: No sound on HDMI output - HP Envy 13-1190eo.

Yeah, it's exactly the same as your photo.

Provost
banhien
Posts: 32,416
Member Since: ‎01-29-2009
Message 4 of 5 (1,769 Views)

Re: No sound on HDMI output - HP Envy 13-1190eo.

Hi,

 

Now please try this:

 

1. Double click the HDMI Output,

2. Enable it (I don't connect to anything right now, you should see more info):

 

hdmi_b.png

 

Regards,

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Honor Student
Lol111
Posts: 3
Member Since: ‎10-03-2011
Message 5 of 5 (1,767 Views)

Re: No sound on HDMI output - HP Envy 13-1190eo.

Hello.

 

Sorry i must have misunderstood you. The HDMI output isn't visable when not connected to HDMI output.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation