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Honor Student
jempa1112
Posts: 2
Member Since: ‎06-13-2014
Message 1 of 3 (280 Views)

No sound on Laptop

Hi everyone, I have a HP 650 Notebook, running a Windows 7 system, and today I got it back after a new hard drive was replaced. 

 

I don't have any sound on my laptop. I've searched the usual by looking at the mute and checking everything is turned up, but nothing. I plugged headphones in, but the sounds are all echos.

 

I checked drivers and this is what I have:

 


 

I have no idea what these drivers mean, so please don't ask me to do certain things without explaining. I tried to update them, but it said they don't need updating. 

 

Also pictures are not loading correctly in Google Chrome and Firefox:

evidence.PNG

evidence3.PNG

 

The above site is Tumblr FYI, but it happens with any site with images. 

 

Any ideas?

 

I have troubleshoooted but it's found nothing wrong. Also I've tried this tutorial http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c01884922

 

Here are other files if they are relevant

 

2.PNG

s.PNG

Honor Student
jempa1112
Posts: 2
Member Since: ‎06-13-2014
Message 2 of 3 (220 Views)

Re: No sound on Laptop

Can no-one help?

HP Support Agent
Futoji
Posts: 2,669
Member Since: ‎03-11-2014
Message 3 of 3 (121 Views)

Re: No sound on Laptop

Hello jempa1112.

I am sorry, but to get your issue more exposure, I would suggest posting it in the commercial forums, since this is a commercial product. You can click here for the link.

Thank you for posting on the HP Forums.

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" at the bottom to say “Thanks” for helping!

Futoji
I work on behalf of HP
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