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Honor Student
CharlesB897
Posts: 3
Member Since: ‎04-29-2011
Message 1 of 8 (8,280 Views)
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Sound keeps going up and down.

The volume on my laptop has been going up and down constantly for the last couple of days and it is driving me crazy. I have re-installed my sound driver, scanned for viruses and to no prevail please help. If it helps I have a hp pavilion dv5.

Professor
Pankay
Posts: 2,055
Member Since: ‎03-19-2011
Message 2 of 8 (8,271 Views)

Re: Sound keeps going up and down.

does it happens when you are running only one.. single application??

 

also Plz tell me the product number (p/n) written on a white sticker at the bottom of the notebook

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Honor Student
CharlesB897
Posts: 3
Member Since: ‎04-29-2011
Message 3 of 8 (8,270 Views)

Re: Sound keeps going up and down.

My p/n is NV104UA#ABA. No I don't have to run an application for my sound to go up and down, the minute I turn my laptop on I am greeted to the annoying sound of my volume slider.

Professor
Pankay
Posts: 2,055
Member Since: ‎03-19-2011
Message 4 of 8 (8,268 Views)

Re: Sound keeps going up and down.

Go to Control Panel >> programs and features and remove MediaSmart Smart Menu program...

 

downlaod and install it from HERE

||-Although I am working on behalf of HP, I am speaking for myself and not for HP.-||
//Click on Kudos if my reply was helpful and answered your question//

||-If my answer solved the problem please mark the topic as the accepted solution-||
Honor Student
CharlesB897
Posts: 3
Member Since: ‎04-29-2011
Message 5 of 8 (8,240 Views)

Re: Sound keeps going up and down.

Thank You so much, it has been an several hours now and the volume stays at a specific level.

Honor Student
webbr1
Posts: 3
Member Since: ‎07-15-2012
Message 6 of 8 (7,105 Views)

Re: Sound keeps going up and down.

[ Edited ]

I had this problem and found this forum post.  Actually looks like you might not have to uninstall anything unless as a last resort.  If you have Windows Vista or Windows 7 like I do, go into the sound settings on your system (Control Panel > Hardware and Sound > Sound).  You'll see tabs marked "Playback", "Recording", "Sounds", and "Communications".  Look under "Communications".  You will see that Windows automatically adjusts volume using your PC when you place or receive calls.  I don't have VOIP or anything placing "calls" on or through my PC (no Skype or other such sw either), but... mine was set to "reduce the volume of other sounds by 80%".  I set it to "Do Nothing"...and this problem went away!

Top Student
komuvemd
Posts: 7
Member Since: ‎07-03-2012
Message 7 of 8 (7,070 Views)

Re: Sound keeps going up and down.

I tried disabling this placing calls option - it did absolutely nothign to resolve my issue.

Honor Student
Alex_Novotny
Posts: 3
Member Since: ‎01-10-2013
Message 8 of 8 (5,919 Views)

Re: Sound keeps going up and down.

I have this same problem, and neither of the suggested solutions did anything, as I didn't have the program mentioned, and the communications option didn't do anything.

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