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Honor Student
Rachita10
Posts: 3
Member Since: ‎04-08-2012
Message 1 of 11 (11,879 Views)
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Sound on my laptop is not working

My computer is the HP Compaq nx6110 Notebook, and the operating system I use is Windows XP.

 

There seems to be an audio problem with my laptop. No sound is coming from it. 

 

I checked my device manager and it comes up with an exclamation mark within a yellow circle by the subheading: "SoundMAX Integrated Digital Audio."

 

Also I checked my control panel and had a look at the Sound and Audio Devices. Under the hardware tab I clicked on the SoundMAX Integrated Digital Audio. For that it comes up with the Device Status as: "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"

 

I don't have a copy of the CD to re-download the hardware back on to my laptop. Furthermore I tried searching online to find one but wasn't sure which would be suited for my laptop.

 

I tired using system restore however this did not correct the problem.

 

What can be done to solve this problem? 

Provost
DavidPK
Posts: 33,234
Member Since: ‎09-24-2010
Message 2 of 11 (11,874 Views)

Re: Sound on my laptop is not working

Hi,

 

Try downloading and reinstalling the sound driver on the link below.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

 

Regards,

 

DP-K

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Honor Student
Rachita10
Posts: 3
Member Since: ‎04-08-2012
Message 3 of 11 (11,865 Views)

Re: Sound on my laptop is not working

Hi,

 

Thanks DP-K that worked.

 

Regards,

 

Rachita

Provost
DavidPK
Posts: 33,234
Member Since: ‎09-24-2010
Message 4 of 11 (11,861 Views)

Re: Sound on my laptop is not working

Hi Rachita,

 

You're welcome, good to hear it's working :smileyhappy:

 

All the best,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Microsoft MVP - Microsoft Windows Expert - Consumer

Honor Student
Rachita10
Posts: 3
Member Since: ‎04-08-2012
Message 5 of 11 (11,464 Views)

Re: Sound on my laptop is not working

Hi DP-K

 

I've been having some more problems with sound on my laptop recently. I was hoping you could help.

 

Every time I listen to music or watch a video on my laptop there is a constant clicking sound which also seems to be coming from laptop through the speakers and headphones.

 

What can I do to stop the clicking sound?

 

Thanks

 

Rachita 

Honor Student
zukawarrior
Posts: 4
Member Since: ‎07-26-2012
Message 6 of 11 (10,985 Views)

Re: Sound on my laptop is not working

i was using my hp dv6 laptop when the sound just stopped suddenly. i unplugged my speaker and when i did it the sound coming through the speaker was like a clicking, as if the sound is lagging or something. ive tried everything i can think of including searching for driver updates of which there arent any because im up to date. so i tried rolling back and that didnt work so updated again and still doesnt work..please help me. ive only had the laptop for a couple of weeks and it hasnt been abused or anything. i just dont understand it at all and dont want to pay a fortune for som1 to fix it, please help!

Student
princessdee
Posts: 1
Member Since: ‎07-29-2012
Message 7 of 11 (10,869 Views)

Re: Sound on my laptop is not working

hello,

I use an HP compaq 615 and the speakers do not work but when an ear piece is inserted, the sound is heard. the drives are functioning properly.  What can I do?

Honor Student
hpjonahbett
Posts: 2
Member Since: ‎05-23-2013
Message 8 of 11 (6,851 Views)

Re: Sound on my laptop is not working

my sound is not working on my hp laptop after installation of windows xp ...

Honor Student
hpjonahbett
Posts: 2
Member Since: ‎05-23-2013
Message 9 of 11 (6,850 Views)

Re: Sound on my laptop is not working

can you giv e the right sound software to download.....
Distinguished Professor
anthony82
Posts: 2,800
Member Since: ‎02-19-2013
Message 10 of 11 (6,357 Views)

Re: Sound on my laptop is not working

Hello hpjonahbett,

 

I understand that you are looking for your audio driver for XP.

 

In device manager what does it list as you audio?

 

Please post your product and model number.

You can find this information by holding the FN key and pressing the ESC key.

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