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Honor Student
jcworchard
Posts: 3
Member Since: ‎11-18-2013
Message 1 of 20 (10,942 Views)

Sound won't play through my TV with a HDMI Cable

Hey guys.

 

I can't play sound from my laptop through my TV with the HDMI Cable plugged in. I have seen on forums that you need to go on Sound, Playback Devices and make HDMI your default but I do not have this option. How can I get HDMI on my Playback Devices list.

 

Thanks for your help.

Top Student
TeoIfO
Posts: 6
Member Since: ‎11-19-2013
Message 2 of 20 (10,908 Views)

Re: Sound won't play through my TV with a HDMI Cable

Same problem here.

HP Support Agent
TwoPointOh
Posts: 4,165
Member Since: ‎08-31-2013
Message 3 of 20 (10,905 Views)

Re: Sound won't play through my TV with a HDMI Cable

Hi jcworchard. I am sure I can find you a document with instructions. I just need to know what version of Windows you have installed. Also what is the model number of your computer?

<How Do I Find My Notebook Model Number>: http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00033108
<How Do I Find My Desktop Model Number>: http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=bph07555

TwoPointOh
I work on behalf of HP



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Honor Student
jcworchard
Posts: 3
Member Since: ‎11-18-2013
Message 4 of 20 (10,870 Views)

Re: Sound won't play through my TV with a HDMI Cable

I have recently installed Windows 8.1 and my Model Number is; Product number: E2U40EA#ABU

Tutor
Anand_B
Posts: 20
Member Since: ‎08-13-2013
Message 5 of 20 (10,806 Views)

Re: Sound won't play through my TV with a HDMI Cable

Me too having same problem. Upgraded to 8.1 and HD Audio not working. Product Niumber - C8P48AV
HP Support Agent
TwoPointOh
Posts: 4,165
Member Since: ‎08-31-2013
Message 6 of 20 (10,733 Views)

Re: Sound won't play through my TV with a HDMI Cable

jcworchard, try uninstalling and reinstalling the 8.1 version of your audio drivers. Let me know if that brings back HDMI audio.

IDT High-Definition (HD) Audio Driver:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-124857-1&cc=us&dlc=en&lc=en...

TwoPointOh
I work on behalf of HP



Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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HP Support Agent
TwoPointOh
Posts: 4,165
Member Since: ‎08-31-2013
Message 7 of 20 (10,733 Views)

Re: Sound won't play through my TV with a HDMI Cable

Anand_B, this should be the same file, but to make sure I went to your computers driver download page (HP ENVY 15t-j000 Quad Edition). Let me know.

IDT High-Definition (HD) Audio Driver
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-124857-1&cc=us&dlc=en&lc=en...

TwoPointOh
I work on behalf of HP



Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!
Student
amga
Posts: 1
Member Since: ‎11-25-2013
Message 8 of 20 (10,719 Views)

Re: Sound won't play through my TV with a HDMI Cable

Hi,

 

I have the same problem: no audio on my TV when connecting with HDMI after Win 8.1 update. Just can hear sound on my laptop while watching the video on my TV.

 

I've tried re-installing both versions of Audio drivers included in HP website, also the NVIDIA drivers and didn't work.

 

Anyone has any other idea?

 

my laptop model is: C8P47AV (Envy TS 15)

 

Thank you very much in advance.

Honor Student
jcworchard
Posts: 3
Member Since: ‎11-18-2013
Message 9 of 20 (10,701 Views)

Re: Sound won't play through my TV with a HDMI Cable

How do you uninstall the Audio Driver.

 

I downloaded and installed the one you told me to without uninstalling but still have the same problem.

Tutor
Anand_B
Posts: 20
Member Since: ‎08-13-2013
Message 10 of 20 (10,683 Views)

Re: Sound won't play through my TV with a HDMI Cable

Hi Terry,

 

I have tried that.. but still have the problem exists.

 

Thanks,

Anand

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