11-26-2013 10:28 AM
jcworchard, its a Driver config issue, you should uninstall it before reinstalling it.
Add or Remove Programs in Windows 8:
For everyone else having an issue, if the drivers have been uninstalled/reinstalled. You can try an alternate HDMI cable.
If that fails, and it has never worked on Windows 8.1 you can first try to reinstall the original drivers using this method.
Using Recovery Manager to Restore Software and Drivers (Windows 8):
11-27-2013 10:10 AM
An HP Recovery is designed to return your computer to factory defaults, when it was working properly yes.
12-27-2013 09:25 PM
I am having the same issue i have a hp envy touch smart model number 15-j009wm and product number e0m27ua#aba i currently have windows 8.1and the sound will not play on my tv over the hdmi connection just on the laptop
12-28-2013 04:00 AM
What is the display device do you have? Install proper Display Device Driver for win 8.1 OS.
Have a look at this topic
12-28-2013 10:23 PM - edited 12-28-2013 10:44 PM
thank you for directing me to the other thread, i am currently updating my hd display driver, which is AMD RADEON HD 8550G
12-30-2013 04:03 AM
How many items you have got listed under 'Sound, Video and Game Controllers' in Device Manger while HDMI connected and disconnected? Are you getting anything additional on connecting HDMI Cable?
Also before updating Display driver, uninstall it completely. Let me know the results.
01-04-2014 09:31 PM
i did what you suggested and completely uninstalled my driver and then reinstalled it and updated it and the problem is now fixed. Thank you so much for your assistance and knowledge.
03-01-2014 01:59 AM
I had the same problem until today with my
HP ENVY 15-j035eo
Then I updated my Intel HD Graphics 4600 driver directly from Intels page. My drivers were 5 version older
Now my computer recognize my HDMI sound