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Top Student
cicero67
Posts: 5
Member Since: ‎11-22-2013
Message 1 of 7 (15,950 Views)

Sound won't play through my TV with a HDMI Cable

I have hp 8440p 

tunning win7 64b

the driver is IDT high def audio codec and Intel (r) Display driver

I dont have the option to anable HDMI as the playback devise

your help is much appreciated

 

Student
hdgu2
Posts: 1
Member Since: ‎11-23-2013
Message 2 of 7 (15,928 Views)

Re: Sound won't play through my TV with a HDMI Cable


cicero67 wrote:

I have hp 8440p 

tunning win7 64b

the driver is IDT high def audio codec and Intel (r) Display driver

I dont have the option to anable HDMI as the playback devise

your help is much appreciated

 


 

HP Support Agent
BHK6
Posts: 3,777
Member Since: ‎09-03-2013
Message 3 of 7 (15,875 Views)

Re: Sound won't play through my TV with a HDMI Cable

Hello cicero67 and hdgu2,

 

I see that you are having a problem with the sound using an HDMI cable. I have attached a document a link to a YouTube that shows how to correct this issue.

 

http://www.youtube.com/watch?v=ULA15LNGrfA

 

Let me know how it goes

 

Thank you!

 

Please click “Accept as Solution ” if you feel my post solved your issue.

Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!



Thank you,

BHK6


I work on behalf of HP
Top Student
cicero67
Posts: 5
Member Since: ‎11-22-2013
Message 4 of 7 (15,857 Views)

Re: Sound won't play through my TV with a HDMI Cable

I have update the BIOS Intel sound driver but still not getting the option to select the playback soundimage001.png


cicero67 wrote:

I have hp 8440p 

tunning win7 64b

the driver is IDT high def audio codec and Intel (r) Display driver

I dont have the option to anable HDMI as the playback devise

your help is much appreciated

 



cicero67 wrote:

I have hp 8440p 

tunning win7 64b

the driver is IDT high def audio codec and Intel (r) Display driver

I dont have the option to anable HDMI as the playback devise

your help is much appreciated

 




HP Support Agent
BHK6
Posts: 3,777
Member Since: ‎09-03-2013
Message 5 of 7 (15,836 Views)

Re: Sound won't play through my TV with a HDMI Cable

Hi cicero67,

 

It is your graphic card that actually deals with the HDMI audio not the regular audio drivers. I have a couple of things for you to try. On the same page that you have in the screen shot above right click in the white area and look under “Show Disabled Devices” and see if the HDMI audio is there. If it is set it as default.

 

Another option is to go to your Device Manager and right click on your graphic card and click on Update driver. If that doesn't work uninstall it entirely and then reboot your computer. When it reboots Windows will go and find a driver. Then try looking under sound for the HDMI output option.

 

Uninstalling a Device in Device Manager:

 

http://technet.microsoft.com/en-us/library/cc725782.aspx

 

Thank you,

 

Please click “Accept as Solution ” if you feel my post solved your issue.

Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!



Thank you,

BHK6


I work on behalf of HP
Top Student
cicero67
Posts: 5
Member Since: ‎11-22-2013
Message 6 of 7 (15,825 Views)

Re: Sound won't play through my TV with a HDMI Cable

Sorry i try everything and still not getting HDMI option

I'm reinstalling windows 7/64b on a new drive tonight just to see if there is some other conflict 

will post update 

thanks for your sugestions 

Top Student
cicero67
Posts: 5
Member Since: ‎11-22-2013
Message 7 of 7 (15,802 Views)

Re: Sound won't play through my TV with a HDMI Cable

Install Win7/64 bit fresh and Intel graphic driver I now have sound at my tv connecting throug displayport to the HDMI adapter.

Thank you all for the help

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