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Honor Student
fpsryan
Posts: 4
Member Since: ‎09-08-2013
Message 1 of 8 (1,454 Views)

The hardware detected is not supported by this IDT Software package.

Hello,

 

I've been trying to reinstall an audio driver but everytime I do, this message pops up saying that the hardware detected is not supported by this IDT Software package.  I tried uninstalling the IDT Audio program from the control panel and that didn't work at all.  Is there a fix for this?  This has litterally been driving me crazy for these past few days.

 

Any help would be appreciated.

 

Details:

HP ENVY 15t-j000 Quad Edition CTO Notebook PC

Windows 8 (64-bit)

 

Thank you

Regents Professor
ManjunathTech
Posts: 5,414
Member Since: ‎01-21-2012
Message 2 of 8 (1,448 Views)

Re: The hardware detected is not supported by this IDT Software package.

Hi

 

Please find the link given below for the driver might help you to fix your issue.

 

 

Driver Link

Let us know how it goes!

"I work for HP."
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Regards
Manjunath
Honor Student
fpsryan
Posts: 4
Member Since: ‎09-08-2013
Message 3 of 8 (1,433 Views)

Re: The hardware detected is not supported by this IDT Software package.

I tried that driver and it still gave me the same error message

Honor Student
fpsryan
Posts: 4
Member Since: ‎09-08-2013
Message 4 of 8 (1,425 Views)

Re: The hardware detected is not supported by this IDT Software package.

[ Edited ]

I just restarted my computer, now there are no playback devices listed in the sound options window.  Before, I was able to roll back to the default windows audio driver and now I can't even do that.

 

EDIT: I was able to roll back to the windows default driver through the device manager but I'm still unable to install any new drivers.  When I prompt the pc to update the driver, it says that some error occured while installing the driver.

Regents Professor
ManjunathTech
Posts: 5,414
Member Since: ‎01-21-2012
Message 5 of 8 (1,403 Views)

Re: The hardware detected is not supported by this IDT Software package.

Hi

 

Can you try doing a system restore to the date where unit was working fine.

 

You can also do a refresh option in windows 8 and check.

Let us know how it goes!

"I work for HP."
****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
****Please mark Accept As Solution if it solves your problem****

Regards
Manjunath
Tutor
codierose
Posts: 21
Member Since: ‎10-16-2013
Message 6 of 8 (1,295 Views)

Re: The hardware detected is not supported by this IDT Software package.

any news on this im having the same problem 

lost audio no devices detected tried updates 

The hardware detected is not supported by this IDT Software package 

tried sp55026 does not work 

reading everywhere same issues is hp actually going to fix this 

my operating system

HP Pavilion g6-1343ea Notebook PC

window 7 64

 

 

Honor Student
fpsryan
Posts: 4
Member Since: ‎09-08-2013
Message 7 of 8 (1,288 Views)

Re: The hardware detected is not supported by this IDT Software package.

I tried the system restore and that didn't work so I basically just reverted to the windows default audio driver.  Better than using the crappy Beats Audio driver, in my opinion.

Tutor
HpFan2000
Posts: 10
Member Since: ‎01-07-2014
Message 8 of 8 (794 Views)

Re: The hardware detected is not supported by this IDT Software package.

I have the same problem but in Win 7...... I need IDT for my laptop or no sound comes at all.... and shows the error when trying to install idt "The hardware detected is not supported by this IDT Software package." I tried all the methods above... my pc is HP PAVILION DV6Z-2000

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