10-20-2013 07:33 PM
I plug the HDMI from my laptop to TV and before update to 8.1 it worked fine. Now I get video but no audio. HDMI does not show up as an option when I click "manage audio devices" under "sound" in the control panel. I found the device manager and under sound I see two things, the second of which (Intel Display Audio) has an error yellow triangle thing. I got the following informaiton:
This device cannot start. (Code 10)
I tried uninstalling the driver and restarted my computer, it reinstalled the driver. But still same error. I looked at the log of events and this thing was installed first on the day and time i did the upgrade.
I don't even know if I'm on the right track, but that's all I could dig up. HELP!
I have an HP Envy touchscreen
11-04-2013 04:25 PM
Hi AA48306 & amq0. Hopefully there are updated drivers available. Let me know what your notebook model number is.
<How Do I Find My Desktop Model Number>: http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&
11-04-2013 07:20 PM
same exact problem. im pretty sure that it is related to the windows 8.1 update and either the driver failed and got double installed or the driver was a bad install (which is very likely). i would recommend waiting for a while.
btw i have a HP ENVY Touchsmart 15 j053cl
thanks in advance for helping!
11-05-2013 09:44 AM
Hi wasup. There are Microsoft Windows 8.1 (64-bit) drivers for your HP ENVY TouchSmart 15 J053CL
Here are the audio drivers.
IDT High-Definition (HD) Audio Driver:
Here are the rest of the available drivers for 8.1.
HP ENVY TouchSmart 15-j053cl Notebook PC Drivers - Microsoft Windows 8.1 (64-bit):
11-08-2013 01:02 PM
Hi, I have the exact same problem. I upgrade to windows 8.1 today, because I wait so long for AMD drivers. But now I realized, that sound is not working on my TV, connected with HDMI. I realy need this.
I there any kind of fix or something?
11-08-2013 01:30 PM
KlemenOslaj what is the model number of your notebook?
<How Do I Find My Notebook Model Number>: http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&
11-08-2013 02:54 PM
I am sorry, but to get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at http://h30499.www3.hp.com/hpeb/ .
11-08-2013 04:14 PM