computer stopped playing audio (165 Views)
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Honor Student
ojb7896
Posts: 3
Registered: ‎10-29-2012
Message 1 of 4 (165 Views)

computer stopped playing audio

My computer stopped playing audio and it also stopped playing video and audio using Windows Media Player. When I use another media player the video plays but I get no audio. I tried updating the player, updating the audio device driver and still nothing.  I also tried a virus scan and a system restore but to no avail.

 

The rest of my computer works fine: internet and software programs working.

 

Any ideas?

Could this have something to do with flashing the bios (I was prompted to do so twice but chose not to)?

Distinguished Professor
ManjunathTech
Posts: 3,523
Registered: ‎01-21-2012
Message 2 of 4 (163 Views)

Re: computer stopped playing audio

Hi

 

Please find the link given below might help you to resolve your issue.

 

 

Troubleshoot problems in Windows Media Player

Let us know how it goes!

"I work for HP."
****Click the White Kudos star to say thanks****
****Please mark Accept As Solution if it solves your problem****

Regards
Manjunath
Honor Student
ojb7896
Posts: 3
Registered: ‎10-29-2012
Message 3 of 4 (147 Views)

Re: computer stopped playing audio

[ Edited ]

Found out that the audio and video playback when I connect the HDMI cable to my tv.  Windows Media Player is not the problem.  Why will it play through my tv and not play back anything on my computer? Whats going on?

Distinguished Professor
ManjunathTech
Posts: 3,523
Registered: ‎01-21-2012
Message 4 of 4 (131 Views)

Re: computer stopped playing audio

Hi

 

Please find the links given below might help you to fix your issue.

 

 

Resolving No Sound or Audio Problems in Windows

 

 

Tips for fixing common sound problems Microsoft

 

Let us know how it goes!

"I work for HP."
****Click the White Kudos star to say thanks****
****Please mark Accept As Solution if it solves your problem****

Regards
Manjunath
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