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Honor Student
bbvonny92
Posts: 1
Member Since: ‎01-08-2012
Message 1 of 22 (31,371 Views)

how do i restore audio sound back on my hp laptop?

I need to know how to restore audio sound back to my laptop. I can hear a thing such as music, video etc. Please help me !! =(

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banhien
Posts: 32,380
Member Since: ‎01-29-2009
Message 2 of 22 (31,349 Views)

Re: how do i restore audio sound back on my hp laptop?

Hi,

Please enable Speakers in Playback devices as follows:

1. Right click speaker icon (right hand corner)
2. Select Playback devices
3. Right click Speakers
4. Enable it and set as Default
5. Click Apply/Ok

Regards.

BH
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ColeMaresca
Posts: 1
Member Since: ‎12-21-2012
Message 3 of 22 (30,532 Views)

Re: how do i restore audio sound back on my hp laptop?

so i think i accidentially deleted the option i need to get sound back, how do I get it back? the only option i have right now is my HDMI cord and it doesnt even work, but i dont care about that, I just need the computer speakers to work.

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Cloud_Strider
Posts: 5,568
Member Since: ‎09-23-2010
Message 4 of 22 (30,428 Views)

how do i restore audio sound back on my hp laptop?

@ColeMaresca,

What is the model of the notebook?
NOTE: Do not provide the serial number.

Go to Start, Control Panel, Hardware and Sound, and open Sound.

Right-click the device area and select show disconnected and inactive devices.
Did anything show in the list?


Go to Start, right-click Computer, select manage, and select device manager on the left.

Expand sound, video and game controllers. Is the sound card listed here? If so, open it and let me know the status message it has.
Also, were there any unknown devices listed? If so, did any of them identify as a sound card?

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Student
TinRoño
Posts: 1
Member Since: ‎02-17-2013
Message 5 of 22 (30,025 Views)

It says that the device is working properly but my HP lap...

It says that the device is working properly but my HP laptop still has no sounds :smileysad: I've been frustrated for three days now. Please help me.Untitled.jpg

Honor Student
NikkiWall
Posts: 2
Member Since: ‎02-17-2013
Message 6 of 22 (29,986 Views)

Re: It says that the device is working properly but my HP lap...

I am having the EXACT same problem. It started yesterday afternoon in the middle of using my laptop. All I was doing was using facebook and suddenly the sound stopped working. Nothing I've been able to find on the forums is fixing it and I've even rolled back, etc. I HAVE TO get this fixed because of work. Please help!!
Regents Professor
AttackofZaq
Posts: 4,472
Member Since: ‎10-09-2012
Message 7 of 22 (29,904 Views)

Re: how do i restore audio sound back on my hp laptop?

[ Edited ]

Hello NikkiWall.  I understand you've lost sound on your notebook.

 

Which notebook do you own?  If you could provide the product number that would be very helpful for locating specific software for your notebook.  If you're unsure where this is located take a look here.

 

Is the device still listed in Device Manager?  If so you should try removing the driver and allowing Windows to reinstall it.

 

  1. Click Start, type "Device Manager," and press Enter.
  2. Expand the "Sound, video, and game controllers" section.
  3. Right click on your sound device select "Uninstall."  If prompted remove the driver only.
  4. Reboot your notebook.  When Windows loads it will reinstall the driver.
  5. Verify whether your sound has returned and post the result.

I hope you have a great day!

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Honor Student
drumsy
Posts: 1
Member Since: ‎02-09-2011
Message 8 of 22 (29,824 Views)

Re: how do i restore audio sound back on my hp laptop?

Thank You

Honor Student
rcoste
Posts: 4
Member Since: ‎05-30-2013
Message 9 of 22 (28,179 Views)

Re: how do i restore audio sound back on my hp laptop?

I have tried various steps to get sound on my HP laptop but no joy.

Please help.

 

Regards

rcoste

Professor
npw05001
Posts: 2,472
Member Since: ‎02-19-2013
Message 10 of 22 (28,176 Views)

Re: how do i restore audio sound back on my hp laptop?

Hello rcoste,

 

I see that you are having problems with the sound on your HP computer. I would like to help with this issue but I need some information.

 

Can you provide the model and product number of the computer? Here is a link that shows how to find that information.

 

How long have you had problems with the sound? Are you getting any error messages?

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