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01-08-2012 11:11 PM
Please enable Speakers in Playback devices as follows:
1. Right click speaker icon (right hand corner)
2. Select Playback devices
3. Right click Speakers
4. Enable it and set as Default
5. Click Apply/Ok
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12-21-2012 08:44 AM
so i think i accidentially deleted the option i need to get sound back, how do I get it back? the only option i have right now is my HDMI cord and it doesnt even work, but i dont care about that, I just need the computer speakers to work.
12-24-2012 10:32 AM
What is the model of the notebook?
NOTE: Do not provide the serial number.
Go to Start, Control Panel, Hardware and Sound, and open Sound.
Right-click the device area and select show disconnected and inactive devices.
Did anything show in the list?
Go to Start, right-click Computer, select manage, and select device manager on the left.
Expand sound, video and game controllers. Is the sound card listed here? If so, open it and let me know the status message it has.
Also, were there any unknown devices listed? If so, did any of them identify as a sound card?
02-17-2013 12:52 PM
02-19-2013 01:01 PM - edited 02-19-2013 01:02 PM
Hello NikkiWall. I understand you've lost sound on your notebook.
Which notebook do you own? If you could provide the product number that would be very helpful for locating specific software for your notebook. If you're unsure where this is located take a look here.
Is the device still listed in Device Manager? If so you should try removing the driver and allowing Windows to reinstall it.
- Click Start, type "Device Manager," and press Enter.
- Expand the "Sound, video, and game controllers" section.
- Right click on your sound device select "Uninstall." If prompted remove the driver only.
- Reboot your notebook. When Windows loads it will reinstall the driver.
- Verify whether your sound has returned and post the result.
I hope you have a great day!
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Click the "Accept as Solution" button if I resolve your issue.
I work for HP.
05-30-2013 09:47 AM
I see that you are having problems with the sound on your HP computer. I would like to help with this issue but I need some information.
Can you provide the model and product number of the computer? Here is a link that shows how to find that information.
How long have you had problems with the sound? Are you getting any error messages?