01-18-2012 03:13 PM
hi, a friend of mine asked me to fix her hp laptop.
its an hp envy 14 1260se beat edition laptop.
the built in speakers were not working.
-checked the device manager - all ok, uninstalled/reinstalled
-tested the earphones that i plugged in, and sound works fine with earphones plugged in.
-make sure the speakers/headphones were selected as output/playback device
then, i noticed there was some errors in the windows, ran a few scans, foun d some malware.. etc...
THUS, i did a complete systems restore [f11] to out of the box state.
upgraded the windows updates needed.
downloaded and installed the latest bios, chipset, audio drivers.
still no go from built-in speakers.