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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

My keyboard volume control & wireless switch (the touch ones at the top of the keyboard) just quit working the other day. I can't figure out how to tell if i turned something off accidentally or what. Rebooting didn't help. The only thing I did differently that day was connect my laptop via cable and shut off the wireless. (I usually work wireless).

 

HP Pavilion dv6-2157sb Entertainment Notebook PC

Windows 7 64-bit

 

Thanks in advance for any help.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

Problems with the capacitive strip can sometimes be helped by performing a Hard Reset as follows.

 

Shut down the notebook, unplug the AC Adapter and then remove the battery.  Hold  down the Power button for 30 seconds.  Re-insert the battery, plug in the AC Adapter and start the notebook.

 

Regards,

 

DP-K

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Windows Insider MVP

View solution in original post

7 REPLIES 7
HP Recommended

Hi,

 

Problems with the capacitive strip can sometimes be helped by performing a Hard Reset as follows.

 

Shut down the notebook, unplug the AC Adapter and then remove the battery.  Hold  down the Power button for 30 seconds.  Re-insert the battery, plug in the AC Adapter and start the notebook.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

Thanks - that did the trick!

HP Recommended

Hi,

 

You're welcome and good to hear it's working again :generic:

 

All the best,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

Hi...I am having the same issue as the other respondent regarding

keyboard volume control and wireless switch - HP Pavilion Entertainm​ent Notebook.

I have tried the fix as suggested earlier...however now instead of the volume bar indicator on the keyboard staying orange, it now is all white. The wireless switch does not even turn on now. The lap top seems to work fine in all other areas (volume via desktop control).

Is there something I am not doing right?

 

thanks

HP Recommended

By the way using dv-7 notebookVU147UA#ABC...Win7 64bit.

HP Recommended
My problem too...same model as well. None of the other solutions seem to work! Please help!!
HP Recommended
Solved!    I had similar problem no help from Hp either.  so I finally just pushed the orange (lit up) wireless symbol above the F11 key and wallah it turned blue and the wireless started working.  It does not appear to be a button physically but it actually is. There are actually three buttons above the F6-F11 keys on mine which control the wireless adaptor, volume level and Mute.  I  purchased mine used with no owners manual it took me one hour to fiqure this out after cleaning my key board and accidentally pushing this hidden button.   Hope this helps 
@jmcgee3 wrote:
My problem too...same model as well. None of the other solutions seem to work! Please help!!

Hp Dv6 Famous hidden unlabeled wireless button

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