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Member Since: ‎01-15-2012
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my dvd driver will not play blu ray

my dvd driver will not play blu ray on my hp pavilion dv7-1273cl entertainment notebook PC with window 7 Bit

Posts: 36,940
Member Since: ‎09-24-2010
Message 2 of 2 (669 Views)

Re: my dvd driver will not play blu ray



If you're using HP MediaSmart DVD to play the Blu ray disc, try the following.


HP now provides a version of Cyberlinks PowerDVD 10 which seems to be a better solution.  Download the installer for this on the link below and save it to your Desktop.


When the download has completed, open windows Control Panel, open Programs and Features, right click the entry for HP MediaSmart DVD and select Uninstall - when this process has completed, restart the notebook.


When windows  has reloaded, double-click the installer for PowerDVD 10 to start the installation.  When this has completed, see if your Blu ray disc now plays OK.






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