my dvd driver will not play blu ray (500 Views)
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abraham216
Posts: 1
Member Since: ‎01-15-2012
Message 1 of 2 (500 Views)

my dvd driver will not play blu ray

my dvd driver will not play blu ray on my hp pavilion dv7-1273cl entertainment notebook PC with window 7 Bit

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DavidPK
Posts: 30,459
Member Since: ‎09-24-2010
Message 2 of 2 (497 Views)

Re: my dvd driver will not play blu ray

Hi,

 

If you're using HP MediaSmart DVD to play the Blu ray disc, try the following.

 

HP now provides a version of Cyberlinks PowerDVD 10 which seems to be a better solution.  Download the installer for this on the link below and save it to your Desktop.

 

ftp://ftp.hp.com/pub/softpaq/sp53001-53500/sp53029.exe

 

When the download has completed, open windows Control Panel, open Programs and Features, right click the entry for HP MediaSmart DVD and select Uninstall - when this process has completed, restart the notebook.

 

When windows  has reloaded, double-click the installer for PowerDVD 10 to start the installation.  When this has completed, see if your Blu ray disc now plays OK.

 

Regards,

 

DP-K

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