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Honor Student
dilkasboykaran
Posts: 2
Member Since: ‎01-10-2014
Message 1 of 2 (561 Views)

my recovery media creation is not working

i have the problem in creating recovery media disc i have created 2 CD,s and after that when i started creating 3rd one it stop working it shows the error that hp recovery media creation is stop working i have tried a lot again and again but it is not responding and i also tried by shutting my compter off and on but it is showing that error only what can i do please suggest me someting as fast as u can

HP Support Agent
Mrstenter
Posts: 5,668
Member Since: ‎09-02-2013
Message 2 of 2 (519 Views)

Re: my recovery media creation is not working

Hi Dilkasboykaran,

 

I understand you are having an issue with creating a recovery media disc.

I would be happy to assist if needed. Please let me know what is your model number and your current operating system? Here is a link that will help you find that out.

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00033108

 

Is your computer working normally right now?


Please let me know.

 

Thanks.

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Mrs.Tenter
I work on behalf of HP
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