Question
Reply
 
Student
Kristen64
Posts: 1
Member Since: ‎03-13-2012
Message 1 of 2 (896 Views)

problems with my screen- multi colored lines. GPU? Motherboard?

I have a barely 2 year old HP G71-34OUS laptop. Two weeks ago it suddenly went haywire and my screen ended up with multiple colored lines that change patterns as the screen is moved. I spoke to a local computer guy who said that it sounds like the GPU and that chances are, the motherboard is kaput. The repair is estimated at about 500! Is anyone else having this issue? Has there been a recall for this computers GPU? My warranty expired 1/30/2012.. this is crazy!  Thanks~

Provost
CherylG
Posts: 21,745
Member Since: ‎11-12-2008
Message 2 of 2 (877 Views)

Re: problems with my screen- multi colored lines. GPU? Motherboard?

It does sound like GPU chip problem. Several members have used the repair service HERE and reported excellent results, if you are in US. You might contact him via email or phone to check on availabilty of service for your model.


******Clicking the Thumbs-Up button is a way to give Kudo's -Thanks!.******
**Click Accept as Solution on a Reply that solves your issue to help others who are searching**
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation