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Student
Dorcia125
Posts: 1
Member Since: ‎09-26-2011
Message 1 of 2 (186 Views)

there's a problem with the sound on my laptop. i cannot hear the sound although i can see it working

HP G62

 

Cannot hear audio on this laptop. The volume is on and working but I cannot hear the sound.

Teacher
san_krishc
Posts: 55
Member Since: ‎09-27-2011
Message 2 of 2 (154 Views)

Re: there's a problem with the sound on my laptop. i cannot hear the sound although i can see it wor

Please do a BIOS update and this may fix the issue, if possible do a Audio driver update too.

If you wanna know how to do the same, please go to HP.com- Support & Drivers- Enter product number - Choose OS - Select BIOS - Download and install. Make sure that the Charger is connected to the Computer.

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