Question
Reply
 
Student
ROACH
Posts: 1
Member Since: ‎10-13-2011
Message 1 of 4 (10,221 Views)

why does sound not come through my headphones when i plug them in?

[ Edited ]

Lets say I want to play music.  This can be either through the internet, windows media player, and even including the sounds that are on the computer.  Instead of having them play through the speakers on the computer, I would like to play them through my headphones.  So, I plug the headphones into the headphone jack and no sound comes through the headphones.  Instead, nothing happens and the sound still comes out of the computer speakers.  If I restart the computer, it sometimes fixes the issue, but it does not happen all the time.  I am assured through the update manager that the drivers are up to date.

 

I have an ENVY 14

 

Please advise.  Thank you.

Provost
banhien
Posts: 35,474
Member Since: ‎01-29-2009
Message 2 of 4 (10,214 Views)

Re: why does sound not come through my headphones when i plug them in?

[ Edited ]

ROACH wrote:

... So, I plug the headphones into the headphone jack and no sound comes through the headphones.  Instead, nothing happens and the sound still comes out of the computer speakers. ...

 

Please help.  Thank you.


Hi,

 

Could be something to do with the driver at the mean time please Right click the speaker icon, select "Select devices" and enable external speaker:

 

sound_ex.png

 

I don't know your machine and its OS therefore very hard to say more, specially about the audio driver. Could be hardware itself, the headphones jack & plug do not have good contact.

 

Regards,

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Student
Lola4
Posts: 1
Member Since: ‎06-15-2013
Message 3 of 4 (5,980 Views)

Re: why does sound not come through my headphones when i plug them in?

No sound when is plugged to mini ipod
Retired
Antonius_L
Posts: 808
Member Since: ‎03-25-2013
Message 4 of 4 (5,959 Views)

Re: why does sound not come through my headphones when i plug them in?

Hi Lola4 ,

I'm sorry but this is a peer-to-peer community of HP customers. Your post seems to indicate you're experiencing an issue with an Apple product. If this is so, I'd expect that you will find better assistance on the Apple support forums which can be found at the following link:

https://discussions.apple.com/index.jspa

If you have additional or direct feedback for HP about their products or services, or questions about repair, you can use the link below for contact information.

http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

If you have other questions and concerns about using the forum, please feel free to send me a private message.

Thank you.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation