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10-13-2011 12:44 PM - edited 10-13-2011 12:50 PM
Lets say I want to play music. This can be either through the internet, windows media player, and even including the sounds that are on the computer. Instead of having them play through the speakers on the computer, I would like to play them through my headphones. So, I plug the headphones into the headphone jack and no sound comes through the headphones. Instead, nothing happens and the sound still comes out of the computer speakers. If I restart the computer, it sometimes fixes the issue, but it does not happen all the time. I am assured through the update manager that the drivers are up to date.
I have an ENVY 14
Please advise. Thank you.
10-13-2011 12:49 PM - edited 10-13-2011 12:51 PM
... So, I plug the headphones into the headphone jack and no sound comes through the headphones. Instead, nothing happens and the sound still comes out of the computer speakers. ...
Please help. Thank you.
Could be something to do with the driver at the mean time please Right click the speaker icon, select "Select devices" and enable external speaker:
I don't know your machine and its OS therefore very hard to say more, specially about the audio driver. Could be hardware itself, the headphones jack & plug do not have good contact.
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06-16-2013 09:06 AM
Hi Lola4 ,
I'm sorry but this is a peer-to-peer community of HP customers. Your post seems to indicate you're experiencing an issue with an Apple product. If this is so, I'd expect that you will find better assistance on the Apple support forums which can be found at the following link:
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