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Student
NBEnvy6
Posts: 1
Member Since: ‎10-22-2013
Message 1 of 3 (583 Views)

windows 8.1 bluetooth

Was like so many others undated to Windows 8.1 and now finding that my Bluetooth has stopped working, sometimes pairs but no data excahnge or does not pair at all.

 

Have an Envy6-1126sa.

 

Tried re-installing drivers, etc...suspect they just are not compatible to win8.1?

 

Note: Win 8.0 everything worked fine (wished I never updated now...)

 

Welcome any suggestions.

 

Cheers

Student
CarlFang
Posts: 1
Member Since: ‎10-28-2013
Message 2 of 3 (488 Views)

Re: windows 8.1 bluetooth

My laptop has the same problem waiting for solution...

HP Support Agent
TwoPointOh
Posts: 3,958
Member Since: ‎08-31-2013
Message 3 of 3 (459 Views)

Re: windows 8.1 bluetooth

Hi CarlFang. What is the model number of your notebook?

<How Do I Find My Notebook Model Number>: http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00033108

TwoPointOh
I work on behalf of HP



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