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Student
tkisu1977
Posts: 1
Member Since: ‎11-23-2013
Message 1 of 2 (997 Views)

windows media player slow after windows 8.1 update

I have HP ENVY DV7 laptop.

After 8.1 windows update ANY media player (Windows Media Player, Quicktime, etc) plays videos as if in slow motion.  I have not seen this particular issue on the forum yet.  Any ideas?  Thanks.

PhD Student
Toffy
Posts: 719
Member Since: ‎02-20-2013
Message 2 of 2 (985 Views)

Re: windows media player slow after windows 8.1 update

[ Edited ]

Tksiu1977

 

Driver and BIOS update forget?

Windows 8,1 driver DV7 series

 

New BIOS

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-124651-1&cc=us&dlc=en&lc=en...

New UEFI

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-123106-1&cc=us&dlc=en&lc=en...

Intel Chipset Device Software

Intel Management Engine Interface Driver

Intel Rapid Storage Technology

Ralink Wireless Network Controller Driver

Realtek Local Area Network (LAN) Driver

 

for your problem, install after driver update INTEL HD reboot and install Nvidia

intel® Iris™ and HD graphics Driver for Windows 8.1

https://downloadcenter.intel.com/Detail_Desc.aspx?lang=eng&changeLang=true&DwnldId=23405

Nvidia

http://www.nvidia.com/download/driverResults.aspx/70187/en-us

 

and you have normal speed

 

 


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