303 disc error

[raymathiesen]

My Pavilion G6 has thrown up a 303 disc error.  HP are sending me a new HDD and recovery kit, but what can I recover?

I have backup via Virgin Media so should be able to get music/videos etc but what about all downloaded programs.

eg. Winzip, Norton 360, Spotify (I use this a lot), and many others.

Do the programs I've found on IE really solve 303 errors, I have doubts?

PC Details:-

Model:                                        Pavilion G6-1371ea

Product No:                               A9J83EA#ABU

Disk:                                          HTS54757A9E384

Purchased:                               04 April 2012

[DavidPK · Accepted solution]

Hi,

A 303 error is a failure of the short Disk Self Test and usually indicates a physical problem with the drive - ie sectors that can no longer be written to or read from.  There is certainly software around that can mark these 'bad' sectors not to be used and the drive may well then pass a diagnostic, however this is really just masking the problem.

Regarding your software, the Recovery Discs shipped with your new HDD will reinstall nearly all of the software originall bundled with your notebook, but you'll need to re-download and install any third party applications such as Spotify again.

Regards,

DP-K

[raymathiesen]

I thought as much, will have a lot to do when bits arrive.

Temporarily I;ll try SpeedyPC Pro to keep me going.

Tks

Ray

[DavidPK]

Hi Ray,

You're welcome and all the best,

DP-K