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04-14-2012 09:39 AM
My netbook has crashed after an HP prompted update. When powering up the logo screen prompts me to hit "enter" to complete startup but has done nothing for a half hour. All thts happeneing is a mius type of sign in the far upper left hand corner. Suggestions?
04-18-2012 01:50 PM
If I am understanding you correctly you are having trouble restarting after an update. If this is the case I would restart and press F11 to go into the recovery manager, from here go to system restore (not recovery) and restore back to a time before the update. This should resolve the issue.
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